Do I need to chat, confirm trades or give feedback when I make a trade?
Trades are done automatically and do not require any manual work. Because no manual work is involved, we do not have a feedback system.
Do purchases and sales count towards my account limits?
Yes, purchases and sales count towards your daily limit. This limit can be raised at any time by upgrading to a different tier inside your account.
What are the different tiers and their requirements?
Tier 1 grants up to $199.99 per day in combined sales and purchases. This tier requires your first and last name, a valid phone number and a valid email address. This is the standard tier when opening a Railto account.
Tier 2 grants up to $999.99 per day in combined sales and purchases. In addition to the tier 1 requirements, we need your physical address and date of birth.
Tier 3 grants up to $10,000 per day in combined sales and purchases. In addition to the tier 1 and 2 requirements, we need your SSN or ITIN and a current government identification such as a state driver's license or Passport.
Tier 4 grants any amount over $10,000 per day in combined sales and purchases with no hard limit. There are no additional requirements for you beyond tier 3. This tier upgrade contains a manual review process and may take up to 7 days to complete.